Frequently Asked Questions

Last updated: October 2025

1️⃣ Where does PMXBOARD ship its products from?

Our main warehouse is located in Temecula, California, and most orders are shipped from there.
We also use Amazon FBA (Fulfillment by Amazon) for select products shipped within the United States, Canada, Germany, and the United Kingdom to ensure faster delivery.

2️⃣ Does PMXBOARD ship internationally?

Yes. We ship to most countries worldwide.
Shipping costs are calculated automatically at checkout based on your location.
If your address can be entered successfully during checkout, it means we can ship to your region.

3️⃣ How long does shipping take?

  • U.S. Orders: Typically delivered within 3–7 business days.
  • International Orders: Usually arrive within 7–21 business days, depending on destination and customs processing.
    Once shipped, you’ll receive a tracking number via email so you can monitor your delivery.

4️⃣ Does PMXBOARD own its product designs?

Absolutely. Every PMXBOARD product is originally designed and developed by our team.
We do not sell third-party products and do not authorize other sellers to distribute PMXBOARD items.
All PMXBOARD designs are protected by intellectual property laws.

5️⃣ Where is PMXBOARD headquartered?

PMXBOARD was founded in Temecula, California (USA) in 2020, and our headquarters remain there today.

6️⃣ In which countries is PMXBOARD officially registered?

PMXBOARD LLC was first registered in the State of California, USA, and later registered in the United Kingdom and Germany in 2022.
We maintain active good standing in all three countries.

7️⃣ What makes PMXBOARD products different from others on the market?

Our products are uniquely designed, premium-quality magnetic board systems that combine functionality and visual clarity.
We specialize in complete Agile and Project Management Board Sets that help teams visualize goals, manage workflows, and improve performance.
Key differentiators include:

  • Exclusive modular board and card systems.
  • Premium, durable materials designed to last for years.
  • Innovative sets such as the Mobile Agile Management Board Kit and the World’s Most Comprehensive Project Management Magnetic Board Set.
  • 100% proprietary designs — created by PMXBOARD, for professionals.

8️⃣ What is PMXBOARD’s return policy?

We accept unopened returns within 30 days of purchase.
To view our full policy, please visit our Return Policy page or contact us at [email protected].

9️⃣ How can I contact PMXBOARD?

You can reach our support team via:
📧 [email protected]
📞 +1 (951) 200-4754
Our regular support hours are Monday to Friday, 9 AM – 5 PM PST.

🔟 Does PMXBOARD offer bulk or business orders?

Yes. We welcome bulk, B2B, and government procurement orders.
Please contact us directly for custom quotes, purchase orders, or Cage Code / UEI inquiries.

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